Reformasi Birokrasi Pelayanan Publik di Kecamatan Tanimbar Selatan Kabupaten Kepulauan Tanimbar

  • Telly Muriany STISIP Kebangsaan Masohi
  • Victor Ruhunlela Universitas Pattimura
Keywords: Bureaucracy, Institutions, Islands, Reform


Bureaucratic reform in public services in the Tanimbar Islands District seems very urgent at this time. The facts show that the Tanimbar Islands Regency is still faced with various obstacles in public services, especially those closely related to public service needs in the fields of education, health and licensing, especially at the District level as the spearhead of the Tanimbar Islands Regency government in providing public services. The research method used is descriptive research with a qualitative approach. The use and approach of qualitative research is deemed appropriate because it is in accordance with the qualitative characteristics of the phenomena being studied, to verify the issue of reform has been and can be carried out in accordance with what is expected or in accordance with the character of the archipelago. The results showed that the institutional reform in Tanimbar Selatan District, Southeast Maluku Regency was not effective because of several problems faced related to the efforts of the sub-district government to carry out bureaucratic reform, namely the decentralization of authority was not effective because the decentralization of authority granted was not fully implemented as expected. . From the aspect of organizational structure, it has implemented the principles stipulated in the Government Regulation of the Republic of Indonesia Number 18 of 2016 concerning Regional Apparatus, but it is hoped that it will prioritize aspects of the interests and needs as well as the availability of Regional Government budgets, the function of authority is often not adjusted to the capacity and competence of the apparatus. it is more dominant based on the likes and dislikes. Supporting facilities are still lacking, especially information and communication technology support, which is still an obstacle to providing effective and efficient services.

Key Word: Bureaucracy, Institutions, Islands, Reform



Download data is not yet available.


Dahyar Daraba H. (2019). Reformasi Birokrasi & Pelayanan Publik. Penerbit Eisyah.

Denhardt J. V. and R. B. Denhardt. (2003). The New Public Service; Serving, not Steering. New York: M.E. Shape.

Economic Commission for Africa. (2003). Public Sector Management Reforms in Africa: Lessons Learned. Development Policy Management Division (DPMD). Retrieved from ECA/DPMD/PSM/TP/03/1

Farazmand, A. (2007). Bureaucracy and Administration. New York: CRC Press.

Fatile, Jacob O. and Adejuwon, K. D. (2010). Journal of Sustainable Development in Africa. Sustainable Development, 12(8), 90–99.

Fountain, J. E. (2007). Bureaucratic Reform and E-Government in the United States: An Institutional Perspective. A Pre-Publication Version of a Chapter to be Printed Andrew Chadwick and Philip N. Howard (Eds). The Handbook of Internet Politics. New York: Routledge.

Freeman, R.E. (1984). Strategic Management: A Stakeholder Approach. Boston: Pitman, MA.

Freeman, R. . (1999). Response: Divergent Stakeholder Theory. Academy of Management Review, 24(2). Retrieved from

Freeman, R. E. (2004). “A Stakeholder Theory of Modern Corporations,” In Ethical Theory and Business. Prentice Hall.

Gie, K.K. (2003). Reformas iBirokrasi Dalam Mengefektifkan Kinerja Pegawai Pemerintahan. Jakarta.

Goldfinch, S.F., and Wallis, J. . (2009). International Handbook of Public Management Reform. Cheltenham, UK: Edward Elgar Publishing Limited.

Ibrahim, A. (2008). Teori dan Konsep Pelayanan Publik Serta Implementasinya. Bandung: Mandar Maju.

Kaufman, H. (2011). Major Players: Bureaucracies in American Government. Public Administration Review, 61(1), 18–42. Retrieved from

Kiragu, K. and Mukandala, R. (2003). Service Pay Reform, Tactics Sequencing And Politics In Developing Countries: Lessons From Sub-Saharan Africa. Retrieved from

Miles, M.B., & Huberman, A.M. (1994). Qualitative Data Analysis: An Expanded Sourcebook. New York: Sage Publicatio Inc.

Omoyefa, P. S. (2008). Public sector reforms in Africa: A philosophical re-thinking. Africa Development, 33(4), 15–30.

Peters, B. G. (2001). The Politics of Bureaucracy. London: Routledge.

Priyono, T. (2014). Reformasi Sistem Birokrasi di Era Jokowi. Detik News. Com.

Ratminto & Atik Septi W. (2013). Manajemen Pelayanan. Yogyakarta: Pustaka Pelajar.

Scholl, B.J., Pylyshyn, Z.W., & Feldman, J. (2001). What is a Visual Object? Evidence from Target Merging in Multiple Object Tracking. Cognition, Elseiver.

Syquia, J. L. C. (2007). Reforming Public Procurement in Emerging Market Countries. Produced for Review by the United States Agency for International Development.

Victorio Fernando Nahuway dan Eduard Yohannis Tamaela. (2020). Model Efektifitas dan Efisiensi e-procurement Serta Dampaknya Terhadap Kepuasan Pengguna di Provinsi Maluku. Maneksi, 9(1), 81–87. Retrieved from

Vigoda-Gadot, E. and Cohen, A. (2004). Citizenship and Management in Public Administration: Integrating Behavioral Theories and Managerial Thinking. Cheltenham, etc: Edward Elgar.

Zimmermann, P., & Finger, M. (2005). . Information- and Communication Technology (ICT) and Local Power Relationships: An Impact Assessment. The Electronic Journal of E-Government, 3(4), 231–240.

How to Cite
Muriany, T., & Ruhunlela, V. (2021). Reformasi Birokrasi Pelayanan Publik di Kecamatan Tanimbar Selatan Kabupaten Kepulauan Tanimbar. PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis), 2(1), 1-20.